Introduction
At Moo & Yoo, we recognise the importance of engaging with our stakeholders as an integral part of our mission to create sustainable, high-quality products that positively impact society and the environment. We are committed to building and maintaining transparent, trust-based relationships with our stakeholders, including customers, employees, suppliers, business partners, communities, and shareholders. This policy outlines our approach to stakeholder engagement and how we aim to understand, respond to, and collaborate with those who are directly or indirectly impacted by our business activities.

1. Purpose and Scope
The purpose of this policy is to ensure that Moo & Yoo systematically engages with its stakeholders to better understand their perspectives, address their concerns, and integrate their feedback into our decision-making processes. This policy applies to all Moo & Yoo operations and business activities worldwide.

2. Key Stakeholders
We define our stakeholders as individuals, groups, or organisations that affect or are affected by our business. Our key stakeholders include:
• Customers: Individuals and businesses who purchase and use our products.
• Employees: Our team members who contribute to the success of our company.
• Suppliers: Partners and vendors who provide goods and services to Moo & Yoo.
• Communities: Local and global communities where we operate and sell our
products.
• Shareholders: Investors who have a financial interest in the company.
• Regulatory Bodies: Government and industry bodies that regulate our business
activities.
• NGOs and Advocacy Groups: Organisations that advocate for social and environmental causes aligned with our values.

3. Principles of Stakeholder Engagement
Our stakeholder engagement is guided by the following principles:
• Transparency: We commit to open and honest communication with our stakeholders about our business practices, challenges, and opportunities.
• Inclusivity: We strive to engage with a diverse range of stakeholders, ensuring that their voices are heard and considered.
• Responsiveness: We actively listen to stakeholder feedback and respond in a timely and meaningful manner.
• Accountability: We hold ourselves accountable to our stakeholders by setting clear goals and reporting on our progress.
• Collaboration: We seek to collaborate with stakeholders to co-create solutions that benefit both our business and society.

4. Engagement Methods
We employ a variety of methods to engage with our stakeholders, tailored to their specific needs and contexts:
• Surveys and Feedback Forms: Regularly gathering input from customers, employees, and other stakeholders to understand their experiences and expectations.
• Stakeholder Meetings: Hosting meetings and focus groups to facilitate direct dialogue and collaboration.
• Social Media and Digital Platforms: Utilising social media and online platforms to engage with stakeholders, share updates, and receive feedback.
• Community Outreach: Participating in community events and supporting local initiatives to strengthen our ties with the communities where we operate.
• Sustainability Reporting: Publishing annual sustainability reports that outline our performance and progress on key issues of concern to stakeholders.
• Partnerships and Collaborations: Forming partnerships with NGOs, industry groups, and other organisations to address common challenges and advance shared goals.

5. Stakeholder Feedback and Continuous Improvement
Moo & Yoo is committed to continuous improvement in our stakeholder engagement practices. We regularly review and assess the effectiveness of our engagement methods and incorporate stakeholder feedback into our business strategies. We also report on our engagement activities and outcomes in our annual sustainability report.

6. Governance
The responsibility for stakeholder engagement at Moo & Yoo lies with the Senior Management Team. The Senior Management Team ensures that stakeholder concerns are integrated into our decision-making processes and that we uphold the principles of this policy.

7. Reporting and Communication
We are committed to transparent reporting on our stakeholder engagement activities. Updates on our progress, key outcomes, and any changes to this policy will be communicated through our website, sustainability reports, and other relevant channels.

8. Review and Update
This Stakeholder Engagement Policy will be reviewed annually and updated as necessary to reflect changes in our business environment and stakeholder expectations.

9. Contact Information
For questions or further information regarding this policy or our stakeholder engagement activities, please contact us at:
Moo & Yoo
www.mooandyoo.com
info@mooandyoo.com
07407 809798