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FAQ

FAQ

What was your inspiration for the name Moo & Yoo?

We are a Scottish company who’s name & logo was inspired by the hair of the beautiful highland cow!

What product do you recommend starting with?

A good hair care routine always starts in the shower. Everyone’s hair and needs is entirely unique to them so I recommend starting with your core products (shampoo and conditioner) and building your routine up from there.

Do you use the conditioner and hair mask together or separate?

After using our miracle shampoo use either our miracle conditioner OR miracle mask! A hair mask is essentially a really thick intensive conditioning treatment so when using this product there is no need to use a conditioner additionally.

What does a hair mask do?

Our Miracle Mask helps to repair and restore dry or damaged hair back to health by deeply nourishing and moisturising your hair.

When should I be using a hair mask?

Everyone’s hair and lifestyle is different so this completely depends on you as an individual! This is a bit of trial & error and what works for you may not
work for someone else. As standard we would once a week for 10-15minutes.

We have a blog post that can help you navigate your personal hair mask routine, Visit Mask Up - The Hair Edition

How do I keep my hair fresher for longer?

When washing your hair we recommend shampooing your hair twice before following with conditioner. We also recommend daily using a moisturising product like our Miracle Milk on the length of your hair to keep it hydrated. This helps keep your hair looking and feeling fresh between washes.  We have a full hair wash routine over on our blog - How Should I Be Washing My Hair?

When should I use a heat protectant on my hair?

A heat protectant shouldn’t be saved only for when you are using your heat tools! This is such an important product to be using on your hair when drying your hair, styling and even daily outside during summer! We have a full blog article on this, read - Hair Heat Protection - Why Is It So Important?

Should I be changing my hair care routine? If yes, when?

We recommend having a summer and winter hair care routine as your needs will change with the seasons. During the summer, heat is your main concern so your focus will be on lighter protective products like our Miracle Milk. During winter, the cold can dry out your hair so you want to focus more on your rich deeply moisturising products such as our Miracle Mask.

A full explanation on why this happens is over on our blog linked here - Changing Your Haircare Routine For The Seasons

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